Terms of Service

These terms govern your use of Postyard — the application at app.postyard.app, its public booking pages and short links, and its integrations with other services. By creating an account or using Postyard you agree to them. If you use Postyard on behalf of an organisation, you agree for that organisation and confirm you may do so.

Who we are

Postyard is provided by Jagu s.r.o., ID No. (IČO) 28426126, registered office Tisem 22, 257 56 Tisem, Czech Republic ("we", "us"). You can reach us at hello@postyard.app.

Postyard is a business tool

Postyard is meant for companies, agencies and professionals planning, publishing and reporting on their work. You must be at least 16 years old to use it. Where the law of your country gives consumers rights these terms cannot exclude, those rights still apply.

Your account and workspace

• Keep your sign-in details secret. You are responsible for what happens under your account and for the people you invite into your workspace.
• The owner and admins of a workspace decide who belongs to it, what they can see and which accounts are connected to it.
• Tell us promptly if you believe your account has been used without your permission.

Your content

Everything you and your workspace put into Postyard — posts, images, videos, comments, CRM records, offers, designs and the rest — remains yours. You give us permission to store, process and display it, and to send it to the services you connect, only as needed to provide Postyard to you. You confirm you have the rights to the content you upload and publish.

Connected services

Postyard can connect to Facebook, Instagram, LinkedIn, Google and other services. When it does, it acts only on the accounts you connect and only when a member of your workspace asks it to — for example by publishing a post, scheduling one, or pressing Send reply on a comment. Your use of those services remains subject to their own terms and policies, and you are responsible for what you publish through them. The networks may change or withdraw what their interfaces allow; when they do, a Postyard feature that depends on it may stop working.

Acceptable use

You must not use Postyard to:

• publish unlawful, deceptive, infringing or harassing content, or spam;
• act on social media accounts or calendars you are not authorised to manage;
• break the rules of a connected service, including its limits on automated activity;
• probe, overload or bypass the security of Postyard, or access other workspaces' data;
• resell or copy the service, or reverse-engineer it except where the law allows.

AI features

Postyard can suggest captions, replies and other text, and AI clients you connect can read and draft in your workspace within the permissions you grant. Suggestions may be wrong or unsuitable: review them before you use them. Nothing an AI feature drafts is published until a person in your workspace publishes or sends it.

Plans and payment

Some features may require a paid plan. The price, billing period and what is included are shown before you subscribe. We may change prices for future billing periods and will tell you in advance; if you do not agree, you can cancel before the change takes effect.

Availability and changes

We work to keep Postyard available and secure, but we do not promise it will be uninterrupted or free of errors. We may improve, change or remove features. If we remove something significant you rely on, we will tell you in advance where we reasonably can.

Ending your use

You can stop using Postyard and delete your account at any time — see our data deletion page . We may suspend or close an account that seriously or repeatedly breaks these terms, or where the law requires it; unless that would be unlawful or unsafe, we will tell you why first and give you a chance to export your content.

Liability

To the extent the law allows, Postyard is provided "as is", and we are not liable for indirect or consequential loss, lost profits or lost data, nor for the acts of connected services. Our total liability for any claim is limited to the amount you paid us for Postyard in the twelve months before the claim. Nothing in these terms limits liability for intentional harm or gross negligence, or any liability that cannot be limited by law.

Personal data

How we handle personal data is described in our Privacy Policy . Where we process personal data on behalf of your workspace, we do so only on your instructions and as that policy describes.

Changes to these terms

If we change these terms we will update the date at the top, and tell account holders by e-mail or in the application before a significant change takes effect. Continuing to use Postyard after that means you accept the new terms.

Governing law

These terms are governed by the law of the Czech Republic. Disputes will be decided by the competent courts of the Czech Republic, unless the law of your country requires otherwise.