Legal

Deleting your data

Last updated 30 October 2026

You can remove the data Postyard holds about you at any time. This page explains how, for each kind of data. Everything here is also covered by our Privacy Policy.

Data from Facebook or Instagram

If you connected a Facebook Page or an Instagram account to Postyard:

Sign in at app.postyard.app and open Accounts.
Open the account's menu and choose Disconnect. Postyard deletes the access token immediately and can no longer read or publish anything for that account.
To delete the stored account record as well — its name, picture, statistics and the comments read from it — choose Remove from the same menu.

You can also remove Postyard's access from Meta's side:

Facebook: Settings & privacy → Settings → Business integrations (or Apps and websites) → Postyard → Remove.
Instagram: Settings → Website permissions → Apps and websites → Postyard → Remove.

Removing access on Meta's side stops Postyard from reading or publishing immediately. Posts that were planned or imported in Postyard stay in your workspace until you delete them or ask us to.

Data from LinkedIn or Google

Disconnect the LinkedIn account in Accounts (choose Remove to delete its record, statistics and comments too), or the Google account in Bookings → Availability → Calendars. The access tokens are deleted at once. You can also revoke Postyard's access in your LinkedIn settings or your Google account.

Your whole account

To delete your Postyard account and everything stored about you, e-mail hello@postyard.app from the address you use to sign in, with the subject "Delete my data". We confirm the request, then delete or anonymise your personal data within 30 days and let you know when it is done. If you own a workspace, tell us whether the workspace and its content should be deleted too or handed over to another member.

We keep only what the law requires us to keep, such as invoices. Deleted data may persist in backups for a short time until they are overwritten.

If someone else's workspace holds your data

If you appear in a workspace as a customer contact, booked a meeting on someone's booking page, or commented on a post of an account that uses Postyard, that organisation decides about the data. Ask them to delete it, or write to us and we will pass the request on and help them handle it.

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